The Healthcare Quality Strategy for NHSScotland is an approach which aims to put quality right at the heart of NHSScotland. It recognises that patients' experience of the NHS is about more than speedy treatment - it is the quality of care they get that matters most to them.
The ultimate aim of the Quality Strategy is to deliver the highest quality healthcare services to people in Scotland and through this to ensure that NHSScotland is recognised by the people of Scotland as amongst the best in the world...
Addressing Health Inequalities
Reducing inequalities in health is critical to achieving the Scottish Government's aim of making Scotland a better, healthier place for everyone, no matter where they live. The Government has made a commitment to identify and prioritise practical actions to reduce the most significant and widening health inequalities. This will require an approach based on continuous quality improvement and measurement of outcome change. Staff and services need to engage the individuals and communities they work with if they are to build the capacity that is necessary for change. CHPs through Community Planning Partnerships are vital to local delivery and ensuring that resources are allocated on the basis of need. . . .
The Scottish Government is working with carers, the National Carers Organisations and with other partners to promote the rights and interests of unpaid carers in Scotland as well as improving recognition of their needs. In July 2010, the Scottish Government launched a new Carers and Young Carers Strategy for Scotland outlining support for carers and young carers for the next 5 years...
Connecting with Housing
Policy development in housing focuses on public sector housing, although only 50% of housing is in private ownership. A good quality home is at the heart of the Scottish Government policy of maximising independence. For those who need care and support services to maximise their independence at home, it's crucial that housing is fully connected to the health and social care agenda. . . .
The aim of the e-health strategy is to change the way in which information and related technology are used within NHSScotland in order to improve the quality of patient care. The national E-Health team are working with Health Boards to roll out a number of IT advances that will support the health agenda and increase the referrals to hospitals sent electronically to 90% using the gateway system. . . .
End of Life
The future aim is that more will be done to provide individuals with the opportunity to receive end of life care with dignity in their own homes. Work has begun with the Gold Standards Framework Scotland programme, based in general practice, which aims to improve palliative care in the community by making simple improvements in planning and communication. . . .
Improving social inclusion, independence and empowerment
These policies focus on groups of people. The first is those who may need some help to be as involved as fully as possible in their community. The second is a group that is more difficult to identify - such as homeless people, people who are not registered with a GP, migrants, ex-offenders, and people with drug and alcohol problems who have chaotic lifestyles. . . .
Integrated Green Transport
It is the intention to develop a transport system that is both integrated and green across Scotland e.g. developing public transport links to enable a reduction in care usage and the Scottish Government is committed to establishing a national approach to travel management and will strengthen our engagement with Regional Transport Partnerships to address access to health care facilities. . . .
Joint Improvement Team
JIT is part of the Partnership Improvement and Outcomes
Division within the Scottish Government's Health Directorates. The two key functions for the division are performance measurement and
management and performance support and improvement.
A long-term condition is broadly defined as one that requires ongoing medical care, limits to what one can do, and is likely to last longer than one year. In Scotland, it is estimated that around one in five people have at least one long- term condition which can affect any aspect of a person’s life. Often there is no cure, but steps can be taken to maintain and improve quality of life. . . .
The Scottish Government is working to maintain the mental wellbeing of the people in Scotland, and improve the situation of those with mental ill-health, by working with others to promote attitudes and behaviour in the general public which lead to mental wellbeing and to ensure that good quality mental health services are available for everyone that needs them at all levels of need.
Personal Care, Adult Care and Support
The need for better protection for adults at risk responds to a growing awareness that adults suffer harm, and for effective responses to it. As with protection of children and young people, a key area for development is in partnership working. Beyond legislative change - the Adult Support & Protection (Scotland) Act 2007 requires co-operation between statutory agencies - developmental work undertaken by the JIT has indicated good practice in risk assessment and protection planning, however, the content of such assessments and plans are very often neither rigorous nor comprehensive. . .
People who live in remote and rural areas
A remote and rural healthcare project was established by the Scottish Government to develop a framework for sustainable healthcare within remote and rural Scotland, They have now published their final report which reorganises the interdependence of individual services and focuses on integration through the care system. . .
The Scottish Government promotes the best use of emerging technology in order to support the wider health agenda. Telecare can help carers and people who need support to remain safely at home for longer. The National Telecare Development Programme advocates the use of telecare in Scotland to complement the range of other local health and social care services. . . .
The Best Possible Start - Children and Families
By supporting good health choices and behaviours amongst children and young people, we create a foundation for good health throughout their lives. Making The Best Possible Start is therefore at the forefront of the future health agenda. It takes a preventative approach and putting children's needs, experience and wishes at the heart of the process. . . .
Future Care of Older People
The age profile of the population is changing significantly. As a result of lower birth rates and greater life expectancy, there will be many more older people in Scotland, and fewer younger people. By 2031 there will be around 1.31 million people of pensionable age. . .
Nursing in the Community
The Review of Nursing in the Community was set up to find out what community nurses, in partnership with fellow professionals, should be doing to give patients the best possible care in or near their own homes. It was an action point from the policy for NHS Scotland, Delivery for Health. . .
Service developments in community pharmacy have led to pharmacies becoming an important access route for members of the public. Planning for the future of unscheduled care requires GP’s, community pharmacists, the Scottish Ambulance Service, district and community nurses and NHS 24 to work together to act as the first point of contact for unscheduled care, especially for minor illness in the community. . .
Changing Lives, the report of the 21st Century Social Work Review set out a compelling and challenging vision for the future direction of social work services in Scotland. It delivered three main messages and challenges. . .
18 Week Referral to Treatment Standard
Almost all patient pathways begin (and end) through interaction with primary and community health services. In the past, waiting times reduction strategies have focused on hospital services. The 18 Weeks Programme seeks to develop the potential for primary and community care services to work with secondary care in ensuring, where possible, diagnosis and treatment can take place locally and without the need for unnecessary hospital visits. . .